Frequently Asked Questions

Some types and models of machines are available immediately, but most require 7 to 90 business days for delivery, depending on the type of machine, production capacity, and quantity.
Machine warranty of 12 to 24 months, depending on the type of machine, production capacity, and quantity of machines ordered.
Products include: textile machinery, wood, plastic, rubber, pharmaceutical, food & beverage, laboratory testing, mining machinery, automation. Another product information, contact Number: 085222110091 / 085277110091.
Yes, VGI provides installation, training, commissioning, calibration and routine service by competent and experienced technicians.
contact us via WhatsApp, phone, email ( sales@valtekindo.co.id ), or through the form on the website. Orders are processed during business hours.
Operating hours are only available on weekdays and working hours, not 24 hours. Monday - Friday: 08:00 - 17:00 WIB Saturday - Sunday / Public Holidays: Closed
Please contact our sales/technical team to schedule on-site visits, installation, and training.
Contact email cs@valtekindo.co.id or csptvgi@gmail.com for one-stop after-sales support, spare parts, and warranty claims.
Yes, please contact the e?procurement center via dedicated email ( eprocvgi@gmail.com / eproc@valtekindo.co.id ) for project procurement.
Please contact our sales/technical team to schedule on-site visits, installation, and training.
Contact email cs@valtekindo.co.id or csptvgi@gmail.com for one-stop after-sales support, spare parts, and warranty claims.
Located at Metro Indah Mall block D-35, Bandung, West Java, Indonesia. Contact number: 022-7536349 (hotline), sales: 0852-2211-0091 / 0852-7711-0091.
PT Valtekindo Global Intertek values the privacy of every visitor. This Privacy Policy is prepared in accordance with Electronic Information and Transactions Law (No. 11 of 2008, as amended), and the European Union’s General Data Protection Regulation.
0852.22.110091 0852.77.110091